Error code 0×2 : Add/Remove components – KB842773- Automated System Recovery (ASR) etc…
Posted on : 18-01-2009 | By : Karthik | In : Microsoft Windows, Windows Vista, Windows XP
Tags: Add remove components, ASR, error, error code 0x2, KB842773, Windows Vista, Windows XP
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Example problem 1 : Using Add/Remove components after you upgrade from SP2 to SP3 in Windows XP/When dealing with inf files: “Setup was unable to open information file setupqry.inf. Contact your system administrator. The specific error code is 0×2 at line 0.”
Solution: (1) The <Filename>.inf is located in the SP3 package itself, but it may not be installed properly.
- Find <Filename>.inf in the folder of i386 in the SP3 file by extracting it.
- Copy it to the respective folder in your Windows directory.
- Start Add/Remove programs now, you will now get an error saying it could not start a specific <Filename.dll>.
- Find the required dll from internet. CAUTION – Download from a known site and then scan the file BEFORE install.
- Place the <Filename.dll> file in the Windows/System32 folder.
- The problem should be solved by now.
Solution: (2) Editing the inf file
- Go to C:\Windows\inf folder. If you cannot see the folder unhide it(Tools>Folder Options>View>Hidden files and folders>(Select)Show hidden files and folders) .
- Open the file <Filename>.inf in an editor.
- Comment out the line with a semicolon in the beginning of the line for the MISSING file.( ; is the syntax for comments in inf files). Re-start Add/Remove Windows components.
Example problem 2: KB842773 installation did not complete. BITS 2.0 and WinHTTP 5.1 (KB842773). Update.exe extended error code = 0×2
Solution: Clear the temporary file and restart the hotfix installation or the service pack installation
Example problem 3: Automated System Recovery (ASR) through Asr_pfu.exe file [More detailed Link]. This behavior occurs if one of the following conditions is true:
- You use backup media from the release version of Windows Server 2003.
- You use this backup media to restore a computer that has a service pack installed.
You use backup media from a version of Windows Server 2003 that has a service pack installed. You use this backup media to restore a computer that is running the release version of Windows Server 2003.
Solution: To work around this behavior, restore the computer by using a backup set that has the same service-pack level as the computer. For example, to restore a computer that is running the release version of Windows Server 2003, use a backup set that contains the release version of Windows Server 2003.
To restore a computer that is running Windows Server 2003 Service Pack 1 (SP1), use a backup set that contains Windows Server 2003 SP1.
BackGrounder: Error 2 – Error Code 0×2 is ‘ERROR_FILE_NOT_FOUND’
Fast Forward: The system cannot find the file specified.
This error appears when Device Loader failed to load a device. The file will not work if the DevLoader fails to perform its task. The software will also not work. The computer will think the file is corrupt and automatically delete it. Errors on your system may be caused by invalid registry entries and outdated or corrupt drivers.
Solutions:
- In the device manager, reinstall the driver of the hardware that supports the file. With the required driver CD, In Device manager select the device, then right click-properties then driver-update driver. Reconnect the device and then run Add New Wizard.
- If the problem persists, restore the BIOS settings of the computer.


